Wisdom

Advertising is like tax collecting: hated from both sides

Quote

It's like, it feels like being, um, like a tax collector, like the people benefiting from what you're doing, complain about the difficulty of the process and the complexity of, you know, the buying and all that kind of stuff.

Episode 215: Traffic and Weather on the 8's (episode page, opens in a new tab) 00:22:25 (play audio from this timestamp, opens in a new tab)

Voice-matched

Summary

Talking with ad-research veteran Tom Webster, Dave compares the advertising industry to tax collecting. The people who benefit complain about how complex and difficult buying is, and the people who actually pay for it with their attention hate the experience. You get hate from both sides.

Not in the audio. Guest episode (Tom Webster; 0.35 threshold). The cues read as Dave the host responding to Tom (references to Matt, episodes.fm, 'you probably get hate').