Everyone studies what content people want; nobody studies how they want it
Quote
there's a lot of time spent around around figuring out what content people want, and not the way they want it.
Episode 4: Episode 4 00:49:32 (play audio from this timestamp, opens in a new tab)
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Summary
Huge effort goes into slicing content by category, AI and transcripts, or opening databases to machine learning. Dave says almost no time is spent on how people want content delivered, an underexplored area he credits Adam with pointing at.