Fix the problem you're most likely to get agreement on first
Quote
the list of things that have to be fixed always come down into two camps. It's like, is it realistic this will ever be fixed? Well, okay, once you get through that filter, which one is the most likely to be fixed? Not which one is the thing that hurts the most,
Episode 272: Is this Y'all? (episode page, opens in a new tab) 00:59:11 (play audio from this timestamp, opens in a new tab)
Voice-matched
Summary
You can't fix ten things at once, so make a list. Filter by what's realistic to fix at all, then start with the issue most likely to get a favorable ear from the other party, not the one that hurts most. Solving the agreeable one first builds the consensus you need to tackle the next hardest thing.
Not in the audio. Guest episode (Sam Sethi). The 'build consensus over time' conclusion comes from later cues in the same Dave passage, several of which voice matching labeled Unknown.