Hear why users love an app, not just what features they want
Quote
It's another thing to hear a sort of, sort of case study where you can listen to a user who loves an app describe exactly why they love the app,
Episode 98: Girl Friday (episode page, opens in a new tab) 01:30:44 (play audio from this timestamp, opens in a new tab)
Voice-matched
Summary
Dave says a feature request is one thing, but listening to a user explain exactly why they love an app is a valuable case study. You may not copy that identity, but you can understand the thinking and adapt it to create the same feeling for your own audience.